Why Does Direct Traffic Matter for Your Brand?

If you hop onto your Google Analytics account, you’ll notice a large chunk of traffic and conversions attributed to “Direct.” 

Getting traffic to your website is arguably the most difficult—and most important—task as a business owner, which is why it’s tempting to think that this traffic represents visitors who already know your brand or those who are responding to effective offline advertising. 

The truth is that Direct traffic paints a more complicated picture of your brand strength. It’s merely one piece of the puzzle. 

Read on to learn how Direct traffic, in combination with other metrics and traffic sources, can best indicate how many online visitors know your name.  

What is Direct Traffic? 

Google has defined Direct source traffic as “users that typed your URL directly into their browser, or who had bookmarked your site.” 

Unfortunately, the definition fails to include these more comprehensive (and complicated) traffic sources:

  1. Users who type your URL directly into their browser
  1. Users who bookmark your site and navigate to it from their bookmark
  1. Users who come from a source but no referral data is passed to your analytics platform 

This third and final group may appear when an HTTPS website refers a visitor to a site that is HTTP (i.e. not secured). Visitors may also be arriving from a link not on a site such as Word, Excel or PDF documents. It’s also common for 301 or 302 redirects to lose the tags that help to transfer referral data. 

Why Does Direct Traffic Matter? 

Direct traffic converts. These visitors have often already had contact with your website and pose less resistance to purchasing. 

For this exact reason, omnichannel marketing strategies are typically effective, magnifying the performance of each of your channels of traffic. 

What Happens When Direct Traffic Goes Dark? 

The problem with attributing all of your Direct traffic to highly qualified visitors is that Google Analytics incorporates sources stripped of referrer information into the category. 

In other words, the source is not attributed correctly within your Analytics platform but often appears within your Direct traffic metrics. 

For example, if you’re finding Direct traffic to pages deep within your website or to URLs that would be an unlikely option for someone to type directly into a browser, then that traffic is likely “dark” traffic. 

It’s important to remember that “dark” doesn’t always equate to “bad.” It simply means that Google Analytics can’t track the user’s referral source. 

Usually, these come from the following sources:

  • App referrals
  • Text messages
  • Incognito/secure browsing
  • Social platforms
  • Bots

One way to address the misattribution is to build your own custom segments as opposed to relying on Google defined segments to capture some of the “dark” traffic. 

Visibility and Truly Direct Traffic

While the Direct traffic metric can be complicated, there’s a portion of your traffic that is direct by definition. 

Looking at your landing pages can be a positive sign of a legitimately direct source since homepages and URLs with short page paths are likely to be typed into a browser. 

In reality, big brands tend to have higher volumes of Direct traffic in comparison with smaller businesses because of differing levels of brand recognition. 

How to Use Direct Traffic to Determine Brand Strength

Using Google Analytics to define how well visitors “know” your brand and are likely to convert is best determined by the following sources:

  1. Direct traffic that is by definition “direct.” If visitors are directly landing on homepages and other likely pages on your website, these are considered legitimately direct traffic. 
  1. Organic traffic to the homepage. This includes people who search for brand names and click a homepage link in the search engine results page.
  1. Traffic from Paid Search campaigns that indicate a brand search. Similar to the organic traffic above, these are people who click on paid branded ads.  

This isn’t the only way to determine how well people know your brand, but it is the easiest way to use Google Analytics to understand how many visitors know your name. 

Want more insights? Contact our digital marketing experts at RLC Media to start growing your online business today. 

What is Duplicate Content and How Does It Affect SEO?

What is Duplicate Content and How Does It Affect SEO?

Even very successful websites get stymied by duplicate content. Think of it this way: Every time you create three or four versions of one of your pages, you’re competing against yourself three or four times before the page even enters the competitive market of search engine results pages. 


People often have misperceptions about duplicate content and its effect on SEO, backlinks, and traffic, but we’re here to provide answers. 


Whether your site consists of large numbers of templated pages or you’re just beginning the initial phases of web development, read on to avoid mistakes that could cost you valuable organic traffic. 


What is duplicate content? 


Strictly speaking, duplicate content refers to similar or exactly duplicated content that’s available on multiple locations on or off your site.


From a broader perspective, duplicate content refers to content that offers little value to visitors or pages that contain little body content. 


A ratio of more than 3 duplicate content pages for every normal page is considered excessive and likely weighing down your SEO performance.  


Why is duplicate content bad for SEO? 


Duplicate content presents several issues primarily for search engines and site owners:


  1. Search engines don’t know which versions to include or exclude from their indices, which means that it’s difficult for them to rank search queries in results. This also creates issues when consolidating the link metrics (anchor text, link equity, authority, trust) to one page or separate pages. 


  1. For site owners, search engines will be forced to show just one version as the best result, which dilutes the visibility of each duplicate. Link equity can also be diluted when other sites have to choose between duplicates as well. 


Does duplicate content receive a Google penalty?


Google tried to squash myths surrounding duplicate content when Susan Moska posted on the Google Webmaster blog in 2008


Let’s put this to bed once and for all, folks: There’s no such thing as a “duplicate content penalty.” At least, not in the way most people mean when they say that. 


You can help your fellow webmasters by not perpetuating the myth of duplicate content penalties!


However, when duplicate content is a result of intentionally copying someone else’s website, Google has something to say:


Duplicate content on a site is not grounds for action on that site unless it appears that the intent of the duplicate content is to be deceptive and manipulate search engine results. 


Ultimately, Google will be forced to choose one version of the content to show in search results. 


How duplicate content happens and how to fix it


Duplicate content can originate from technical issues like incorrectly setting up the web server or website. But they can also derive from the content being copied and published in other places. 


  • URL variations, such as click tracking and some analytics code, can cause duplicate content issues 

  • HTTP vs. HTTPS versions can create duplicate content

  • WWW vs. non-WWW pages can create duplicates of each of those pages

  • Scraped content, particularly identical manufacturer’s descriptions for products on e-commerce websites can be identical in multiple locations. 

  • Index pages such as index.html or index.php may make your homepage accessible via multiple URLs


You can essentially fix all duplicate content issues by verifying which of the duplicates is the intended version. 


Whenever content on a site can be found at multiple URLs, it should be canonicalized for search engines. 


Here are three main ways to do this:


Set up a 301 redirect


A 301 redirect is a permanent redirect from one URL to another. 


These redirects also link various URLs under one umbrella so search engines rank all of the addresses based on the domain authority from inbound links. 


These types of redirects associate common web conventions (http:// or www) with one URL to maximize domain authority.


Use the rel=canonical attribute


The rel=”canonical” attribute is part of the HTML head of a web page and should be added to the HTML head of each duplicate version of a page. 


Its purpose is to tell search engines that a specific page should be treated as though it were a copy of a specified URL, and all of the links, content metrics, and ranking power should be credited to the one specified URL. 


Set the preferred domain of your site


The Google Search Console allows you to set the preferred domain of your site and to clarify whether Google should crawl a number of URL parameters differently (this is also called parameter handling). 


The only limitation in using Google Search Console is that any rules or changes may not affect Bing or any other search engine’s crawlers. 


Check out more about duplicate content


Learn more about duplicate content by checking out these resources:

Want more insights? Contact our digital marketing experts at RLC Media to start growing your online business today.